Questionmark Perception
Jul 04 2020 |
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Introduction

Introduction

This is the EXIN BCS SIAM™ Foundation (SIAMF.EN) sample exam. The Rules and Regulations for EXIN’s examinations apply to this exam.

This exam consists of 40 multiple-choice questions. Each multiple-choice question has a number of possible answers, of which only one is correct, unless otherwise stated.

The maximum number of points that can be obtained for this exam is 40. Each correct answer is worth 1 point. You need 26 points or more to pass the exam.

The time allowed for this exam is 60 minutes.

Good luck!





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Question

1  of 40
Which organization is unlikely to get the full value from SIAM?

Question

2  of 40
Which driver group in SIAM includes a driver of data and information standards?

Question

3  of 40
What is a responsibility of a service provider in a SIAM ecosystem?

Question

4  of 40
Which layer of the SIAM ecosystem performs end-to-end assurance?

Question

5  of 40
An organization wants to transition to SIAM. They want to avoid service providers making accusations of the service integrator being biased.

In which two structures is this behavior most unlikely?

Please remember to select two answers.

Question

6  of 40
In the hybrid service integrator structure, which two parties collaborate to provide the service integrator capability?

Question

7  of 40
In which stage of the SIAM roadmap should the principles and policies for roles and responsibilities be defined?

Question

8  of 40
A provider of hosting services experienced recurring incidents that affected all end-to-end services. Using information from the other service providers, facilitated by the service integrator, they developed an innovation which permanently resolved the underlying root cause.

Who should be rewarded?

Question

9  of 40
Which stage of the SIAM roadmap provides an awareness of available technologies and services?

Question

10  of 40
A customer organization wants to complete the implementation of their SIAM model in the shortest possible time. They are prepared to take risks.

What should this organization do to achieve this?

Question

11  of 40
Which two stages from the SIAM roadmap include designing the requirements for the SIAM model?

Please remember to select two answers.

Question

12  of 40
In which stage of the SIAM roadmap does organizational change management commence?

Question

13  of 40
In which stage of the SIAM roadmap should the preferred SIAM structure be selected?

Question

14  of 40
Which are two triggers to start the Implement stage?

Please remember to select two answers.

Question

15  of 40
Which SIAM role is typically accountable for service governance and assurance?

Question

16  of 40
Who decides what roles and responsibilities in the SIAM model will be sourced externally?

Question

17  of 40
Which role is accountable for contract management?

Question

18  of 40
What does a single structural element cover?

Question

19  of 40
Which operational role is responsible for discussing lessons learned arising from resolving a major incident?

Question

20  of 40
Which is not a challenge related to the technology practice for creating a tooling strategy?

Question

21  of 40
When managing cross-functional teams, what does a communication plan provide?

Question

22  of 40
When integrating processes across service providers, which should be used to identify and avoid gaps in process flows?

Question

23  of 40
Which is a main challenge associated with cross-functional teams?

Question

24  of 40
There are a number of practices associated with creating a tooling strategy.

Which practice helps the service integrator and service providers understand how the SIAM toolset will evolve?

Question

25  of 40
Which is an example of end-to-end measurement in a SIAM environment?

Question

26  of 40
Which consideration is common for all processes in a SIAM ecosystem?

Question

27  of 40
Which is the purpose of the continual service improvement process?

Question

28  of 40
Tom is the problem manager in a service provider.

What is the purpose of Tom's problem management process?

Question

29  of 40
Which process has as its main purpose an early detection and avoidance of system and service outages?

Question

30  of 40
Which SIAM consideration is common for all processes in a SIAM ecosystem?

Question

31  of 40
Which is a SIAM consideration of the monitoring and measuring process?

Question

32  of 40
Which is a SIAM consideration for the incident management process?

Question

33  of 40
Which is the earliest stage of the SIAM roadmap to be affected by the challenge of building the business case?

Question

34  of 40
Which SIAM layer is not affected by the challenge of measuring success of SIAM?

Question

35  of 40
A customer organization sets unrealistic service levels for one of their service providers.

Which risk is directly related to this?

Question

36  of 40
A customer organization is unable to map dataflows and the end-to-end service leaving them unable to understand the scope for security in their SIAM ecosystem.

Which risk is directly related to this?

Question

37  of 40
In a SIAM ecosystem, service providers need to adapt to a new way of working.

Which is an associated cultural consideration?

Question

38  of 40
Defining the level of control and ownership to be retained by a customer organization is important.

Which is a risk of leaving this undecided?

Question

39  of 40
How are ITIL processes and SIAM related?

Question

40  of 40
Which practice focuses on creating a collaborative culture and sharing?