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Jun 22 2021 |
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Introduction

考试说明

本试卷是EXIN SIAM™ Foundation (SIAMF.CH)模拟考试。 EXIN考试准则适用于该考试。

本试卷由40 道单项选择题组成。每道选择题有多个选项,但这些选项中只有一个是正确答案,除非题目中有额外说明。

本试卷的总分是40分。每道题的分数是1分。您需要获得26分或以上通过考试。

考试时间为60分钟。

祝您好运!





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SIAM™ is a registered trademark.

Question

1  of 40
哪种组织不太可能从SIAM获得全部价值?

Which organization is unlikely to get the full value from SIAM?

Question

2  of 40
SIAM中的哪个驱动力包含了数据与信息标准这一驱动因素?

Which driver group in SIAM includes a driver of data and information standards?

Question

3  of 40
服务集成与管理(SIAM)生态系统中服务提供商的责任是什么?

What is a responsibility of a service provider in a SIAM ecosystem?

Question

4  of 40
SIAM生态系统的哪一层执行端到端保证?

Which layer of the SIAM ecosystem performs end-to-end assurance?

Question

5  of 40
某个组织计划向SIAM转型,希望避免服务提供商指责服务集成商有偏见的情况出现。

这种行为最不可能出现在哪两种结构中?

请记住选择两个答案。

An organization wants to transition to SIAM. They want to avoid service providers making accusations of the service integrator being biased.

In which two structures is this behavior most unlikely?

Please remember to select two answers.

Question

6  of 40
在混合服务集成商结构中,由哪两方协作来提供服务集成能力?

In the hybrid service integrator structure, which two parties collaborate to provide the service integrator capability?

Question

7  of 40
在SIAM路线图的哪个阶段应该为角色和职责确定原则和政策?

In which stage of the SIAM roadmap should the principles and policies for roles and responsibilities be defined?

Question

8  of 40
主机托管服务提供商经历了反复发生的故障,影响到所有端到端服务。在服务集成商的帮助下,他们利用其他服务提供商提供的信息,开发了永久解决根本问题的创新方案。

谁应该得到奖励?

A provider of hosting services experienced recurring incidents that affected all end-to-end services. Using information from the other service providers, facilitated by the service integrator, they developed an innovation which permanently resolved the underlying root cause.

Who should be rewarded?

Question

9  of 40
SIAM路线图的哪个阶段提供了对可用技术和服务的认知?

Which stage of the SIAM roadmap provides an awareness of available technologies and services?

Question

10  of 40
客户组织希望在最短的时间内完成SIAM模式的实施。他们已经准备好承担风险。

为了实现这一目标,该组织应该做些什么?

A customer organization wants to complete the implementation of their SIAM model in the shortest possible time. They are prepared to take risks.

What should this organization do to achieve this?

Question

11  of 40
在SIAM路线图的哪两个阶段包括设计SIAM模型的需求?

请记住选择两个答案。

Which two stages from the SIAM roadmap include designing the requirements for the SIAM model?

Please remember to select two answers.

Question

12  of 40
组织变革管理从SIAM路线图的哪个阶段开始?

In which stage of the SIAM roadmap does organizational change management commence?

Question

13  of 40
首选SIAM结构应在SIAM路线图的哪个阶段选择?

In which stage of the SIAM roadmap should the preferred SIAM structure be selected?

Question

14  of 40
启动实施阶段的两个触发因素是什么?

请记住选择两个答案。

Which are two triggers to start the Implement stage?

Please remember to select two answers.

Question

15  of 40
哪一个SIAM角色通常负责服务治理和保证?

Which SIAM role is typically accountable for service governance and assurance?

Question

16  of 40
谁决定SIAM模式中的哪些角色和职责需要外包?

Who decides what roles and responsibilities in the SIAM model will be sourced externally?

Question

17  of 40
哪种角色对合同管理负责?

Which role is accountable for contract management?

Question

18  of 40
单个机构小组涵盖什么?

What does a single structural element cover?

Question

19  of 40
哪种运营角色负责讨论从解决重大故障中获得的经验教训?

Which operational role is responsible for discussing lessons learned arising from resolving a major incident?

Question

20  of 40
与制定工具策略的技术实践无关的挑战是哪一项?

Which is not a challenge related to the technology practice for creating a tooling strategy?

Question

21  of 40
在管理跨职能团队时,沟通计划提供了什么?

When managing cross-functional teams, what does a communication plan provide?

Question

22  of 40
在整合跨不同服务提供商的流程时,应该使用什么来识别并避免流程中的缺口?

When integrating processes across service providers, which should be used to identify and avoid gaps in process flows?

Question

23  of 40
与跨职能团队有关的主要挑战是哪一项?

Which is a main challenge associated with cross-functional teams?

Question

24  of 40
有许多与制定工具策略相关的实践。

哪种实践有助于服务集成商和服务提供商了解SIAM工具集的发展过程?

There are a number of practices associated with creating a tooling strategy.

Which practice helps the service integrator and service providers understand how the SIAM toolset will evolve?

Question

25  of 40
SIAM环境下端到端测量有什么例子?

Which is an example of end-to-end measurement in a SIAM environment?

Question

26  of 40
在SIAM生态系统中,所有流程都应考虑的共同因素是什么?

Which consideration is common for all processes in a SIAM ecosystem?

Question

27  of 40
持续服务改进流程的目的是什么?

Which is the purpose of the continual service improvement process?

Question

28  of 40
汤姆是一家服务提供商的问题经理。

汤姆的问题管理流程的目的是什么?

Tom is the problem manager in a service provider.

What is the purpose of Tom's problem management process?

Question

29  of 40
哪一个流程的主要目的是尽早发现并避免系统和服务中断?

Which process has as its main purpose an early detection and avoidance of system and service outages?

Question

30  of 40
SIAM生态系统中所有流程均需考虑的SIAM因素是什么?

Which SIAM consideration is common for all processes in a SIAM ecosystem?

Question

31  of 40
监测与评价流程中SIAM注意事项 是什么?

Which is a SIAM consideration of the monitoring and measuring process?

Question

32  of 40
什么是故障管理流程中的一个SIAM注意事项?

Which is a SIAM consideration for the incident management process?

Question

33  of 40
SIAM路线图中最早受到构建商业论证挑战影响的阶段是什么?

Which is the earliest stage of the SIAM roadmap to be affected by the challenge of building the business case?

Question

34  of 40
哪个SIAM层没有受到衡量SIAM成功这项挑战的影响?

Which SIAM layer is not affected by the challenge of measuring success of SIAM?

Question

35  of 40
某客户组织为一个服务提供商设置了不切实际的服务级别。

与此直接相关的风险是什么?

A customer organization sets unrealistic service levels for one of their service providers.

Which risk is directly related to this?

Question

36  of 40
客户组织无法映射数据流和端到端服务,从而无法理解SIAM生态系统中安全覆盖的范围。

与此直接相关的风险是什么?

A customer organization is unable to map dataflows and the end-to-end service leaving them unable to understand the scope for security in their SIAM ecosystem.

Which risk is directly related to this?

Question

37  of 40
在SIAM生态系统中,服务提供商需要适应新的工作方式。

相关的文化考虑因素是什么?

In a SIAM ecosystem, service providers need to adapt to a new way of working.

Which is an associated cultural consideration?

Question

38  of 40
确定客户组织保留的控制权和所有权水平是很重要的。

如果未确定会有什么风险?

Defining the level of control and ownership to be retained by a customer organization is important.

Which is a risk of leaving this undecided?

Question

39  of 40
ITIL流程与SIAM之间有什么关系?

How are ITIL processes and SIAM related?

Question

40  of 40
哪一种实践侧重于创建一种协作和共享的文化?

Which practice focuses on creating a collaborative culture and sharing?