Questionmark Perception
Oct 22 2021 |
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Introduction

Introduction

This is the EXIN BCS Organisational Behaviour Foundation (OBF.EN) sample exam. The Rules and Regulations for EXIN’s examinations apply to this exam.

This exam consists of 40 multiple-choice questions. Each multiple-choice question has a number of possible answers, of which only one is correct.

The maximum number of points that can be obtained for this exam is 40. Each correct answer is worth 1 point. You need 26 points or more to pass the exam.

The time allowed for this exam is 60 minutes.

For this exam you are allowed to use an online calculator. This calculator can be found by clicking 'Navigator' and then 'Calculator'.

Good luck!





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Question

1  of 40
Which of the following is used to understand competitive advantage?

Question

2  of 40
Which four mutually interacting independent variables of an organization were identified by Harold Leavitt?

Question

3  of 40
Which of the following describes the process of grouping jobs together under functional, divisional and matrix organization structures?

Question

4  of 40
Which of the following is used to describe the number of subordinates that a single manager is responsible for?

Question

5  of 40
In which of the following relationships is a manager responsible for those in positions below them?

Question

6  of 40
Which of the following indicates formalization in an organization?

Question

7  of 40
Which of the following is an advantage of decentralization?

Question

8  of 40
A computer manufacturing organization serves personal, business and retail markets separately.

What kind of structure does it operate?

Question

9  of 40
Six subject matter experts from different organizational departments provide material for a continuing professional development program and are coordinated by an HR Manager.

How would this type of organization structure be best described?

Question

10  of 40
An organization that consists of groups that focus on processes rather than jobs, coordinate their own activities, and work directly with partners and customers to achieve their goals has which kind of structure?

Question

11  of 40
An aircraft company manufactures the wings in Wales, the fuselage in Germany, the tail piece in Spain and puts all the parts together in France.

What type of organization is this?

Question

12  of 40
An electronics manufacturer has contracted an overseas organization to provide a call answering service for customers to report faulty products.

What is this an example of?

Question

13  of 40
Which of the following is considered to be a dynamic practice of an agile organization?

Question

14  of 40
Where would 'business policy' be found in the Object Management Group's Business Motivation Model?

Question

15  of 40
When referring to the Object Modelling Group's Business Motivation Model, which factors determine the potential impact of environmental changes?

Question

16  of 40
A member of staff struggling to cope with the demands of a job because of a lack of training would be considered under which factor of the organizational behavior field map?

Question

17  of 40
Which of the following areas are considered under the Balanced Business Scorecard?

a) Finance
b) Customer
c) Policy
d) Learning and growth
e) Systems

Question

18  of 40
Which of the following are types of organizational culture identified by Charles Handy?

a) Person
b) Power
c) Process
d) Symbol
e) Task

Question

19  of 40
When researching appropriate culture, Groysberg identified five internal and external company factors.

Which of the following is not a factor?

Question

20  of 40
Which of Geert Hofstede's five dimensions of culture describes the balance between respect and tolerance within an organization's culture?

Question

21  of 40
Brooks identified six factors of national culture.

Which of the following are part of Brooks' model?

Question

22  of 40
Which of the following would be considered a 'group' as defined by group dynamic theory?

Question

23  of 40
George Homans identified that a group's environment is shaped by management decisions in which three areas?

Question

24  of 40
Which of the following describes a task which is dependent on the weakest performer in a group?

Question

25  of 40
In an informal network, which role would keep sub-groups together to prevent them splintering into smaller, less effective segments?

Question

26  of 40
Which of the following are shown on a balance sheet?

Question

27  of 40
In a Statement of Financial Position, where would an existing bank loan, due to be repaid in 18 months, be recorded?

Question

28  of 40
Why is 'operating profit' so useful when analyzing financial performance?

Question

29  of 40
In an Income Statement, where would the organization's overheads be listed?

Question

30  of 40
Why is a cash flow forecast helpful?

Question

31  of 40
Why is cash flow forecasting useful?

a) It can predict a cash surplus to be used elsewhere in the business.
b) It can predict a cash shortfall that needs to be managed.
c) It can predict profits.
d) It can help with decision-making.
e) It can identify when inflation is too high.

Question

32  of 40
Which type of cost changes depending on the quantity of goods sold?

Question

33  of 40
What two factors are used to determine the level of contribution?

Question

34  of 40
A packaging system is due to be implemented over the next six months. The business operations manager has calculated that the level of production will fall by 23% during this period. Following implementation, production is expected to rise by 17.5%.

How would you classify the drop in production?

Question

35  of 40
Which of the following categories of business benefit were identified by Ward and Daniels?

a) Financial
b) Tangible
c) Observable
d) Quantifiable
e) Intangible

Question

36  of 40
When completing a payback calculation, what unit will be used to measure output?

Question

37  of 40
Which of the following would be a reason for performing a discounted cash flow calculation?

Question

38  of 40
When Net Present Value (NPV) equals zero, what is the relationship between costs and benefits?

Question

39  of 40
Which of the following terms is used to describe a discount rate that gives an NPV of exactly zero?

Question

40  of 40
In which of the following situations would an IRR calculation be useful?